AU Hotels

One Comment

1. jpc_julia

   Depends on the size of the hotel: I’ll list the the bigger hotel department and a smaller one.
   Big property:
   Guest Services Director
   Front Office Manager(some times there is 1 manager for each shift)
   Front Desk Supervisor
   Reservations Supervisor/Manager
   Reservations staff
   Front Desk Staff (number of agents depends on the hotel)

   Smaller hotel:
   Assistant General Manager (or sometimes even the General Manager) performs the duties of the Front Office Manager
   Front Desk Staff

   Smaller hotels don’t tend to have a reservations department on site. But that depends on the chain of the hotel and its size.

   Other departments in the hotel (bigger one)
   Restaurant Manager
   Food and Beaverage Manager (usually same as the restauarnt manager)
   Banquets department
   Housekeeping
   Night Lobby
   Sales
   Catering
   Reservations
   Executive board (Assistant General Manager aka Director of Operations, and General Manager, sometimes Guest Services Director)
   Revenue Managment
   Bellman
   Shuttle (usually goes in to the bellman department)
   Gift Shop
   Pool Manager
   Parking Manager/Supervisor
   All depends on the hotel structor, the smaller the hotel is-the bigger the chance that there is one manager performing job duites of other departments.

   Posted on 13-Nov-09 at 8:01 pm | Permalink

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